For Laboratory Research Use OnlyBatch Documentation Available

LEGAL

Shipping Policy

Effective Date: August 2, 2026  ·  Last Updated: August 2, 2026

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This Shipping Policy describes how orders placed with H3 Restore LLC, doing business as H3 Restore (“H3 Restore,” “we,” “our,” or “us”), are processed, shipped, and delivered. 

By placing an order through our website, you acknowledge that you have read and agree to this Shipping Policy.

01

Order Processing

Orders are generally processed within 1–2 business days after payment has been successfully authorized.

Orders placed on weekends or public holidays will begin processing on the next business day.

Processing times may be extended during periods of unusually high order volume, severe weather, supply chain disruptions, holidays, or other events beyond our reasonable control.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, where available.

02

Shipping Methods

Shipping options available at checkout may include:

Available services depend on the destination and shipping carrier.

03

Shipping Rates

Shipping is charged at a flat rate per order. The rate depends only on the delivery speed you select at checkout:

Applicable shipping charges will be displayed before payment is completed.

$25.00 flat — free on orders $200.00+

MethodPriceSpeed
Standard$25.00 · free on $200.00+3-5 business days
2-Day Air$45.002 business days
Overnight$90.00Next business day
Priority Overnight$150.00Next business day, AM

Standard shipping is $15.00 on orders under $200.00 and free at $200.00 or more. Choosing an expedited method replaces the standard rate with the flat price shown. Rates are per order and are confirmed at checkout before payment.

04

Shipping Restrictions

H3 Restore ships only to jurisdictions where our products may be lawfully sold and delivered.

We reserve the right to refuse, cancel, or restrict shipments to any location where applicable laws, regulations, carrier policies, or other legal considerations prohibit or restrict the sale, transportation, or delivery of our products.

Customers are solely responsible for ensuring that the products they purchase may be legally imported, possessed, and used within their jurisdiction.

05

Order Tracking

When your order has been shipped, you will receive a confirmation email containing:

You may also track eligible shipments through the Order Tracking page on our website.

06

Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

Please carefully verify your shipping address before completing your purchase.

H3 Restore is not responsible for delays, additional shipping charges, or returned shipments resulting from incorrect or incomplete shipping information provided by the customer.

If you discover an error after placing an order, please contact us immediately. While we will make reasonable efforts to update the shipping information before shipment, we cannot guarantee changes once processing has begun.

07

Delivery Timeframes

Estimated delivery dates are provided for convenience only and are not guaranteed.

Actual delivery times may vary due to:

08

FTC Mail Order Rule

If we are unable to ship your order within the timeframe represented at the time of purchase, or within 30 days where no shipping timeframe has been stated, H3 Restore will notify you and provide the option to accept a revised shipping date or receive a full refund of the amount paid for the affected order.

09

Risk of Loss and Title

Title to the products and the risk of loss pass to the purchaser when the shipment is delivered to the shipping carrier.

After the carrier has accepted the shipment, delivery is subject to the carrier’s transportation process and policies.

10

Lost or Delayed Shipments

If your shipment appears delayed or lost, please first contact the shipping carrier using your tracking information.

If additional assistance is needed, our customer support team will work with you to help investigate the shipment.

H3 Restore is not responsible for shipping delays caused by carriers, weather events, customs authorities, or other circumstances beyond our reasonable control.

11

Damaged Shipments

If your shipment arrives damaged, please contact us within 7 days of delivery.

To assist us in investigating the claim, please provide:

Claims submitted after this period may not be eligible for review.

12

Missing or Incorrect Items

If your order is incomplete or contains an incorrect item, please notify us within 7 days of delivery.

Please include:

We will review your request and determine the appropriate resolution.

13

International Shipping

International shipping may be available only where permitted by applicable laws and carrier restrictions.

Customers are responsible for:

H3 Restore is not responsible for shipments delayed, refused, seized, or returned by customs authorities or other governmental agencies.

14

Signature Requirements

Certain shipments may require an adult signature upon delivery based on destination, carrier requirements, or order value.

15

Undeliverable or Returned Shipments

Orders returned because of:

may be subject to additional shipping charges before reshipment.

Refunds, where applicable, will be handled in accordance with our Return & Refund Policy.

16

Order Changes and Cancellations

Orders may be modified or canceled only before they enter processing.

Once an order has entered processing or has been shipped, cancellation or modification may no longer be possible.

17

Contact Us

If you have questions regarding shipping, order tracking, or delivery, please contact us.

Contact Information

H3 Restore LLC
Doing Business As: H3 Restore
Email: [Support Email]
Phone: [Phone Number]
Business Hours: [Business Hours]

18

Research Use Notice

RESEARCH USE ONLY

All products offered by H3 Restore LLC, doing business as H3 Restore, are supplied solely for lawful laboratory research purposes. They are not intended for human or animal consumption or for any clinical, diagnostic, therapeutic, cosmetic, or food application. Purchasers are solely responsible for ensuring compliance with all applicable laws, regulations, and institutional requirements.

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Access Notice

Restricted to Research Use

H3 Restore supplies research-grade materials to verified laboratories and qualified researchers. Products are intended solely for laboratory research and are not for human or animal consumption. Please confirm before entering.